Knowledge base

Knowledge base

Short, practical answers for the POS and for Horeca Manager — written for the middle of a busy service.

What is your question about?

The knowledge base is split per part of Deskly, so you never page through screens you do not use.

POS

Deskly POS on iPad and iPhone

Everything you do on the floor: taking orders, settling bills, tables, refunds and closing the day.

Checkout & paymentsTables & ordersAdmin & closing

9 articlesBrowse articles

Horeca Manager

The web back office at app.desklypos.nl

Your venue behind the scenes: menu and pricing, webshop, reporting, bookkeeping and your team.

Reporting & figuresMenu & pricingOnline orderingFinanceCompany & team

8 articlesBrowse articles

Most read

Overcharged or settled by mistake: how to correct it

A paid bill cannot be cancelled. You correct it with a refund — for the whole bill, single items, or just an amount.

End of day: from X report to Z report

Four steps through closing: check open tables, count cash and card, explain differences and finalise the Z report.

Connecting or exporting your bookkeeping

Post the Z report automatically every night to Moneybird, e-Boekhouden, SnelStart or Exact — or simply export a CSV.

Still stuck?

Send us a message with the receipt number or table, and we will take a look with you.